Refund policy
Dakshin Hub Return & Refund Policy
4-Day Return Policy
We have a 4-day return policy, which means you have 4 days after receiving your item to request a return.
To be eligible for a return:
• Your item must be in the same condition that you received it – unworn or unused, with tags, and in its original packaging.
• You must have the receipt or proof of purchase.
To start a return, please contact us at dakshinhub@gmail.com. Returns must be sent to the following address.
If your return is accepted, we’ll provide:
• A return shipping label
• Instructions on how and where to send your package
Important: Items sent back without prior approval will not be accepted.
You can always contact us for any return-related question at dakshinhub@gmail.com.
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Damages and Issues
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it promptly.
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Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
• Perishable goods (e.g., oils, spices, food, flowers, plants)
• Custom or personalized products
• Personal care items (e.g., beauty or health products)
• Hazardous materials, flammable liquids, or gases
• Sale items or gift cards
If you’re unsure about a specific item, please reach out to us at dakshinhub@gmail.com.
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Exchanges
The fastest way to get the item you want is to return your current item. Once your return is approved, you can place a separate purchase for the new item.
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Refunds
• Once we’ve received and inspected your return, we will notify you if the refund is approved or denied.
• If approved, the refund will be processed to your original payment method within 10 business days.
• Please note it may take additional time for your bank or payment provider to post the refund.
• If more than 15 business days have passed since approval and you haven’t received your refund, contact us at dakshinhub@gmail.com.